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Small Business Coaching
Stand Out with Experentiate
Introducing the Experentiate Methodology: a coaching approach for small business that's all about creating unforgettable customer experiences. We help you differentiate your business by tapping into the power of personal relationships.
Our approach is simple: we work with you to identify what makes your interactions with customers special and turn it into a strategy that will drive growth. With our expert guidance, you'll learn how to enhance those personal touches with embedded business processes, creating a seamless and consistent experience that keeps your customers coming back for more.
We understand that for small businesses, entrepreneurs, and solopreneurs, building personal relationships with customers is key to your success. Customers choose to work with you because of the experience you as an individual provide. At ShiftNova, we help you recognize and enhance the intangibles that create value, translating your personal brand value into the brand value of the business.
Our coaching services are designed to help you to create a distinctive customer experience that sets you apart from the competition. We work with you to identify the unique blend of attributes that make up the experience you provide and develop business processes that enhance it, allowing you to scale your business while maintaining consistency and quality.
Our coaching programs empower you to:
- Clarify and articulate your personal brand value and translate it into brand equity for your business.
- Develop a scalable customer experience strategy that aligns with your brand and helps you stand out in the market.
- Optimize your business processes to support your customer experience strategy and ensure consistency and quality across all customer touchpoints.
- Craft a strong message that showcases your brand value and effectively communicates your unique selling proposition to your target audience.
- Create a scalable and predictable revenue stream by productizing your services and offering attractive packages to your customers.